Introduction

We are committed to protecting the privacy of our website visitors, customers, and service users. Our intention is to collect minimal data and only that which is required to facilitate our website and services.

Our website does not automatically collect any personal data or use any type of tracking cookies. The only cookies that are in use enable the functionality of our services or provide security to our organisation. It is possible to sign-up for marketing, news, and other updates - these communications can be unsubscribed from at any time by contacting [email protected].

In this policy, "we", "us" and "our" refer to Condi Ltd. For more information about us, see the section entitled "Our Details".

The personal data that we collect

Here we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name and email address. The source of the contact data is you and/or your employer.

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.

Purposes of processing and legal bases

Set out below are the purposes for which we may process personal data and the legal bases of the processing.

• Relationships and communications - We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our customers' personnel, the maintenance of relationships, and the proper administration of our website, services and business.
• Direct marketing - We may process contact data for the purposes of creating, targeting and sending direct marketing communications by email for marketing-related purposes. The legal basis for this processing is consent.
• Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.
• Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
• Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.
• Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
• Legal claims - We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
• Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

Providing your personal data to others

We may disclose your personal data to our insurers and/or professional advisers as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice. Your personal data held in our website database will be stored on the servers of our hosting services providers identified at aws.amazon.com.

In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

International transfers of your personal data

In this section, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.

We may transfer your personal data from the European Economic Area (EEA) to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which the UK is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law; and we may transfer your personal data from the UK to the EEA and process that personal data in the EEA for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which EEA states are not treated as third countries under UK data protection law or benefit from adequacy regulations under UK data protection law.

The hosting facilities for our website are situated in the EU. Transfers to the EU will be protected by appropriate safeguards, namely the use of standard data protection clauses.

Retaining and deleting personal data

This section sets out our policy on data retention. Our processes are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

contact data will be retained for a minimum period of 6 months following the date of the most recent contact between you and us, and for a maximum period of 2 years following that date;

• communication data will be retained for a minimum period of 6 months following the date of the communication in question, and for a maximum period of 2 years following that date;
• usage data will be retained for 6 months following the date of collection; and

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Your rights

In this section, we have listed the rights that you have under data protection law - these rights include:

• Access and correction - you have the right to access to that data. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
• Object to processing - you have the right to object to us processing your personal information if we are not entitled to use it anymore.
• Other Rights - in addition, you may have rights to have your information deleted if we are keeping it too long, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form.

These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

About cookies

Cookies will typically be placed on your computer or internet-enabled device whenever you visit our website. Cookies allow the site to remember your computer or device and serve a number of purposes.

Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Further information about managing cookies can be found in your browser’s help file or through sites such as www.allaboutcookies.org.

Cookies that we use

We use cookies for the following purposes:

• authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website (cookies used for this purpose are: 'sessionid');
• security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: 'csrftoken');

We do not use any cookies relating to advertising, marketing, tracking, or analytics.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Cloudflare to protect our web service. This service uses cookies for security purposes. You can view the privacy policy of this service provider at www.cloudflare.com/en-gb/privacypolicy/.

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. we will notify customers of significant changes to this policy by email.

Our details

This website is owned and operated by Condi Ltd.

We are registered in England and Wales under registration number 13396089, and our registered office is at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

You can contact us at the following link: [email protected]

Representatives

Our representative with respect to our obligations under UK and EU data protection law can be contacted at [email protected].